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Getting the price right when you give a quote can be quite tricky. You don't want to go too high or your potential customer will not be willing to pay it, but if you give one that is too low you won't make enough money.

When you first start out you will be desperate for customers and it is very tempting to give a low price. Don't do it because it will just be a waste of your time.

Work out an hourly rate that you want to earn, don't think of a stupid rate like 50 pounds an hour (although I have heard it is possible to earn that kind of money on commercial jobs) because you're only a window cleaner, a job that doesn't require a gigantic amout of skill or specialist training to be fair.

Once you've thought of this reasonable hourly rate, when giving a quote look at how many windows your customer has and try to relate that to what you want to earn an hour and how long you think it will take you to clean that amount of windows. Be generous to yourself, don't give a really low price because you're offering a valuable service and you deserve to be paid a decent amount.

Ignore customers who say, 'the last window cleaner used to do our 3 bed semi for 50p.' Old timers have a habit of saying things like this or another favourite is, 'that's a bit expensive for a pensioner.'

These are simply attempts to play on your conscience. 'Oh, but I'm poor and old. I really need a window cleaner but I just can't afford it.' is what they might as well say. You need to be emotionless when you're giving a quote. Remember you are trying to make yourself a living, you aren't running a charity.

You need to tell them that's the price you are offering. Sometimes if I'm feeling generous I might knock a pound off the quote but only if I think it's worth it.

If they won't agree to your reasonable price, remember it needs to be reasonable, simply walk away and get someone who will. Don't bother wasting your time with people who want their huge mansion doing for 2 quid. And don't worry what the previous window cleaner charged because the probable reason they stopped doing that particular house is because they weren't making enough money on it, deciding to dump it rather than put the prices up.

Some customers might be a shrewd little shrew and lie, informing you they've received another much cheaper quote from another window cleaner. Don't fall for their lies, stick to your guns and if you lose a customer so be it because it would have been a waste of your time anyway.

A good tactic I heard used by another window cleaner was when he priced up a job he always added a pound onto the price he thought was right just for luck. I think this is a good strategy.



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